Frequently Asked Questions

Everything you need to know about your beauty essentials.

Are your products cruelty-free and vegan?

We prioritize ethical beauty; 90% of our catalog is cruelty-free, and we offer a dedicated 'Vegan' section for plant-based formulations. Please check the product description for specific certifications.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for 1-2 day delivery.

What is your return policy for opened products?

Due to hygiene reasons, we can only accept returns on unopened and unused products within 30 days of purchase. If you receive a damaged item, please contact support immediately for a replacement.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your delivery progress.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International delivery times vary by location and typically range from 7 to 21 business days.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.